I pre-registered but didn't receive rewards in other games.

Rewards are not granted in CookieRun: Kingdom or CookieRun: OvenBreak just by pre-registering for CookieRun: Crumble.

 
Please make sure you have entered the Player ID for CookieRun: Kingdom or CookieRun: OvenBreak in the section at the very bottom of the pre-registration page.
 

1) After pre-registering for CookieRun: Crumble

If you completed pre-registration by entering and verifying your e-mail,
 
press the "Check Event" button and then enter your Player ID at the bottom of the pre-registration page.

2) If you closed the page without entering your Player ID

Please enter your e-mail and verification code again.
 
If a popup appears saying you are already registered, press the confirm button and then enter your Player ID at the bottom of the pre-registration page.