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I've subscribed to the Royal Club Membership by mistake. Can I cancel my subsciption? I was about to receive the last Daily Gift, but the reward list has been reset.
I can't install the game. Why can't I update the game? I can't update my game on iOS I can't connect to the game. What do I do? The screen keeps stuttering during play. Android - My game crashes. See all 8 articles
I have a new device. How do I transfer my game data? Can I use multiple accounts on the same device? Will I be able to keep my data if I reinstall the game on the same device? I keep receiving messages that the account is being played on another device. I want to delete my game account. If I delete my Google Play or Game Center account, will my game data disappear as well? See all 17 articles
What is the Royal Club? I've subscribed to the Royal Club Membership by mistake. Can I cancel my subsciption? Where can I check my purchase records? I didn't get an item I purchased! I can't buy anything. (Purchase Error) I'd like to avoid unwanted purchases. See all 8 articles
My child made an in-app purchase. Can I get a refund? Who processes in-app purchases? For parents: how to contact Devsisters.
Where can I submit my feedback for the game? When is the next update?