I can't install the game.

Make sure you have downloaded the game from the App Store or Google Play Store. If you have downloaded the game from other sites, we cannot guarantee that they will run smoothly.

Try the following tips if you experience problems when downloading the game:

1. Check your device’s storage capacity. At times, you might need more than the minimum device storage requirement.

2. Free up device memory by uninstalling unused Apps and/or removing videos/photos.

3. Update your device to the latest OS.

In addition, please check the minimum system requirements to run the game.

iOS: iOS 13 or newer.

Android: Android 4.4.4 or newer, 1 GB RAM.