I can't connect to the game. What do I do?

First of all, check your network connection. The game may be unstable if connected to an unreliable network connection.

Also, make sure that you have downloaded the game from App Store or Google Play Store.

Please try the following troubleshooting tips:


1. Update your device to the latest OS.

2. Free up device memory by uninstalling unused Apps and/or removing videos/photos.

3. Check if your device meets the minimum system requirements.


Minimum System Requirements:


iOS

- iOS 13 or better


Android

- Android OS 4.4.4 or better

- 1 GB of RAM of memory


If you still have problems running the game, please contact the Support team for help.